Terms and Conditions of Use

This website, www.myaone.com, and the services offered herein, including but not limited to its other websites, mobile applications, and any other interactive properties by which the services offered herein are delivered (herein referred as to as "Services") are owned, operated, and distributed exclusively by My Aone Learning Sdn Bhd (1158128-K) (referred to as "AOne" or "we" and through similar words such as "us", "our", etc.).

By accessing this website, or use of any of its Services, you imply that you agree to the provisions of this Terms and Conditions of Use (herein referred to as "Terms"), our Privacy Policy (referred to as "Privacy Policy"), and any other legal notices (referred to as "Governing Documents") published by us in relation with the use of the website and/or any of its Service. If you do not agree to this Terms and/or our Privacy Policy in whole or in part, you should not use the Service offered herein.

This Terms and Conditions of Use and Privacy Policy governing the use of our website binds all the users of the same; including the users who simply view and access the content of our website; and those who avail of the Services offered by AOne.

We reserve the right to modify the provisions of this Terms and Conditions of Use, our Privacy Policy, and other Governing Documents published by us in relation with the use of our website, which may be effective immediately with or without prior notice. As a user of this website, you are responsible for reviewing these Governing Documents periodically. Access of the website and use of any of our Service constitute your consent to the provisions expressed in these documents.

Conditions of Use

Use of our website is subject to the following conditions:

You must fulfil the following terms in order to create or attempt to create an account, use or attempt to use the Service:

  • You must be 16 years or older

  • You must be a human to create an account on AOne. Accounts by "bots" or accounts created via automated means will not be permitted on this website.

  • You must provide your legal full name, your email address, and any other personal information as required for the registration process.

As a user of this website, you are responsible for maintaining the security of your account and password. We will not be held liable for any loss or damage incurred by any unauthorized access of your account on AOne.

Prohibited Use of Website

As a user of this website, you agree to NOT:

  • upload any material covered by copyright, trademark, or other proprietary rights unless you are the owner of the same, or as you upload the material with expressed consent from the owner;

  • upload or disclose any contact information, including phone number, email address, social media, or/and websites that will lead to contact information, through AOne personal profile and messaging service;

  • use our Service for unlawful purposes;

  • use our Service to infringe upon the rights of another user, or another entity;

  • use our Service for any sexual, lewd, inappropriate, or other similar purposes;

  • use a spider, robot, manual and/or automatic processes or devices to data-mine, scrape, index, data-crawl AOne, or in any other manner;

  • hack, interfere, or otherwise interrupt the operation of the AOne website or other connected networks;

  • adapt, license, alter, or sublicense AOne for your personal or commercial purposes.

User Conduct

As a user of this website, you agree to not upload, post, transmit, transfer, disseminate, distribute, facilitate distribution; or otherwise make available, through the website, any material, including, but not limited to text, images, video, sound, data, information, or software (collectively referred to as "Content") that:

  • defame, harass, abuse, threaten, stalk, or otherwise violate the legal rights of another, including but not limited to his/her/their personal rights, rights to privacy and publicity, and such other rights as granted by law;

  • implies profanity, defamation, falsity, infringement, obscenity, or lawlessness;

  • releases information (including, but not limited to website, contact numbers, email address) to any prospective client-student on this website, prior to receiving transaction payments from them

  • violates any local, state, national, or international law;

  • contains any software, or any other material that violates the intellectual property rights of any third party, or the AOne;

  • contains trojan horse, viruses, malwares, or any other similar software that may interrupt the operation of another's device;

  • advertises, or promotes any goods and/or services for any commercial purposes on the Service offered by AOne that are not relevant to the services offered on the Service;

  • upload content or information that intend to impersonate another, or to misrepresent another;

  • implies or expressly states that AOne, or any of its subsidiaries, agents, or representatives endorses any content you upload.

  • is repetitive, identical, or similar; or otherwise considered as "Spamming".

AOne reserves the right to remove any uploaded Content on our sole discretion; as much as we may suspend, or otherwise terminate account/s of any users of this website, with the option to recourse to any form of legal action against any user of this website as we find just and appropriate.

We may likewise delete any harmful, inaccurate, or objectionable information uploaded herein, with or without prior notice.

Payment and Fees

A user availing of any of the learning courses on the website is referred to as "Learner", while the user offering the learning courses is referred to as "Lesson Provider". The Lesson Provider can be an individual freelance instructor, or a learning institution.

In booking and paying for the learning course/s availed of via the AOne website, the following terms apply:

  • 20% of the total class fee paid accrues to AOne via PayPal. We are not party to any transaction between PayPal and any user of the website, and cannot be held liable for any issues arising from any such transaction or transaction attempts.

  • Learner is required to pay a 20% of the total class fee upon class booking, for use of the AOne Service.

  • You agree that all transactions are non-cancellable and non-refundable except under the following circumstances: a. Learner enrols for and pays for a class, but the Lesson Provider refuses to accommodate the learner.

  • Once the Lesson Provider accepts a Learner, AOne will not provide any refunds for cancelled classes. In this case, the Learner and the Lesson Provider must arrange and agree between themselves a suitable rain check, make-good, or refund. AOne is not obliged to be involved in the transactions and activities of the Learner and the Lesson Provider.

  • The Lesson Provider and not AOne is:

  1. the seller of the lesson package; and

  2. solely responsible for providing you with the lessons themselves as described in www.myaone.com

Lesson Tickets

AOne makes available lesson tickets for use on this website, which are subject to Terms and Conditions, which, when purchased, allows you to redeem it at any particular Lesson Provider in exchange for Lessons offered by the latter.

  • AOne sells tickets on the website, that are redeemable for Lessons from the Lesson Provider. You must be a registered user of AOne to avail of the Lessons offered on the website.

  • As a condition of your lesson purchase, we may send you promotional and administrative emails. We may also send you information regarding your lesson purchases, account activities, website services, and promotional offers to the Service we offer. Users may opt-out of the same at any time by clicking the unsubscribe link at the bottom of any such e-mail.

  • Upon purchase of a lesson ticket on our website, and after having paid for the same via any of our payment options, the transaction will be deemed complete only upon receipt of the confirmation email from AOne.

  • In purchasing a lesson ticket on our website, you acknowledge that the same is made in compliance with, and subject to this agreement.

  • After a successful lesson ticket purchase from our website, the Learning Course is redeemable by you from the Lesson Provider specifically stated in the ticket. Any attempted redemption of the Learning Course inconsistent with this agreement renders the ticket invalid or void at the Lesson Provider's discretion.

  • The Lesson Provider and not AOne is:

  1. the seller of the lessons;

  2. solely responsible for providing you with the lessons and for the lessons themselves; and

  3. solely responsible for redeeming any ticket you purchase.

  • Reproduction, sale, resale, trade, or exchange of a ticket for its cash value, is strictly prohibited. Any attempt to carry out any of these prohibited acts may void the lesson ticket purchased from our website at our sole determination.

  • It is the sole discretion of the Lesson Provider to determine whether the lesson ticket may be availed with other vouchers, promotions, or third-party certificates, or coupons.

  • AOne, the Lesson Provider forming part of the AOne will not be responsible for any lost, or stolen ticket, or ticket reference numbers.

  • The tickets, including but not limited to the perks offered therein, expires on the date specific on the same.

  • All Lessons offered on AOne are promotional lesson, offered for purchase below their face value and are subject to this agreement. The lesson may likewise be subject to any terms and conditions of the relevant Lesson Provider.

Disputes between Users

Interactions between users of this website or through the Service offered herein are strictly between such users and/or organizations. As a user of this website, you should take reasonable discretion in inquiring with, or investigating the party you deal with, prior to any online or offline transactions with the later. AOne shall not be held responsible or liable for any loss incurred by you in the course of transacting through the website, or as a result of your transaction with any party you found through the website. In case of dispute between users of the AOne website, we may not be held liable nor involved in the same dispute.

As a user of this website, you hereby release AOne, its officers, managers, members, directors, employees, attorneys, agents, and successors in interest from any claims, demands, and damages of any kind or nature, whether known or unknown, suspected or unsuspected, foreseeable or unforeseeable, disclosed or undisclosed, arising out of or in any way related to such disputes and/or the website or any service provided on this website.

Intellectual Property

The content found on this website, save that of all submitted content, including but not limited to the texts, scripts, software, graphics, photos, music, videos, audio files, interactive features, and such similar content and the trademark, Service marks, and logos found on this website are owned by AOne, subject to our own copyright and other intellectual property rights as granted by the Malaysian laws and all other applicable international laws and conventions.

Content found on this website is provided to the user on an "as is" basis, and solely intended for your personal use only. Data found on this website may not be used, reproduced, copied, distributed, broadcasted, transmitted, sold, displayed, licensed, or otherwise used for any other purposes without the prior written consent of the owner of AOne. We reserve all rights not expressly granted in and to the website and the data found herein.

As a user of this website, you agree to not use, copy, distribute, or otherwise make available data found on this website, save that which are expressly permitted, including but not limited to the use, copying, or distribution of the content found on this website for commercial purposes.

Downloading or printing a copy of the data found on this website for your personal use demands that you respect all copyrights and proprietary rights as reserved to the owners of the AOne website. You likewise agree to not disable, circumvent, or interfere with the security features of this website, which may result in the prevention or restriction of the use of this website, and the availability of the data herein.

Disclaimer of Warranties

The use and access of this website is entirely at your own risk.

The Service provided on AOne website is provided on an "as is" basis, without warranties of any kind, either express or implied. We do not warrant its merchantability, fitness of a specific purpose, or non-infringement of another's rights.

AOne likewise makes no warranties that:

  • The website, and the Service offered herein will be uninterrupted, or error-free;

  • The Service offered on the website will meet your requirements;

  • The results from the use of the website will be reliable and/or accurate;

  • The quality of the Service, products, information, or other materials available on this website will meet your expectations; or are error-free, accurate, or free from defects;

  • The conduct of the other users of this website is agreeable to you;

  • Any errors in the website will be corrected immediately.

  • The persona data you provide our website with will not be intercepted, deleted, misappropriated, destroyed, or used by another.

Your use of this website, and acquisition of the data found herein is done at your own discretion; with this, you assume any potential risks associate with the same, and you will be solely responsible for any damage caused to your computer system, or loss of data in the same, which results from the use of our website.

AOne nor its affiliates or licensors is not responsible for the conduct, whether online or offline, of any user of website and the Service offered herein.

Limitation of Liability

As a user of the AOne website, you release its affiliates, licensors, owners; or any of its agents, officers, employees, directors, participants, or corporate partners (collectively referred to as " AOne parties") from any damages, liabilities, claims, and/or legal controversies that may arise from your use of this website or any of its Service.

You likewise release the AOne parties from any damages incurred, including direct, indirect, consequential, incidental, or special, or exemplary damages, by your use of the website, or inability to use the same. You likewise may not hold us liable for the AOne user conduct, including stalking, harassment, violence; or by any dispute with any user of this website.

As a user of the AOne website, you understand that use of this website is at your own risk, and binding upon your heirs, executors, agents, administrators, and assigns.


As a user of the AOne website, you understand that use of this website is at your own risk, and binding upon your heirs, executors, agents, administrators, and assigns.

AOne reserve the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defences. This defence and indemnification obligation will survive termination, modification or expiration of this Terms and your use of the Service.


Please report any violations of the Terms to us at mysupport@myaonelearning.com.